Business Account Protection & Privacy
Here to protect your account & personal information.
The security of your account and personal information is very important to us. We have multiple systems to protect your information, and we monitor and update these systems continuously to ensure your accounts and information are safe.
The purpose of our Customer Awareness Program is to ensure that our electronic banking customers are aware of the risks associated with using electronic banking services. Our program is designed to remind customers about the importance of security measures that can be used to protect them from being victims of fraud.
Journey Bank will never contact you and ask for "sensitive personal financial information" such as account number, PIN, or password. If you receive a phone call, e-mail, or text asking for "sensitive personal financial information" for your Journey Bank accounts, please do not respond. Hang up or delete it immediately, and notify our Customer Support Department at (570) 784-1660 if you provided your information.
Report any suspicious account activity to our Customer Support Department immediately at (570) 784-1660.
Strategies to Protect Personal Information
Electronic Funds Transfer Act Disclosure
Corporate Account Takeover Risks
